FAQ
We try to make your stay with us as comfortable and hassle free as possible. Below we have tried to answer some of the questions we often get asked, if you are unsure about something and can't find the information you need here please email us [email protected].au or phone us on 1300 730 003
Keys |
We will text you a PIN number for the lock box located near the door of your booked accommodation on the day of your arrival. Once you have your PIN you are free to arrive when ever it suits you after 2 PM. If you are going to arrive after dark let us know and we will turn some lights on for you.
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Location |
All our accommodation locations are in central Sale between 5 and 10 minutes walk to the center of town. We will let you know the address of the property your are staying in during the booking process. If you forget or just get lost please call us.
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Payment |
Payment for your stay is generally charged the day before your arrival. For any long term stays we will have a payment plan agreement in place prior to your arrival.
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Check In and Out |
Normal arrival time is anytime after 2 pm and departure by 10 am. Sometimes we can vary these on request please contact us in advance to discuss.
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Terms and Conditions |
At the time of making your booking we will require a copy of your drivers licence/or photo id, you can email it to [email protected] or you may contact us direct to text information.
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pet_policy_at_home_apartments.docx | |
File Size: | 25 kb |
File Type: | docx |